Getting started

Head to /sign-up to create your account.

You will need:

• A valid business or personal email
• A password (8+ characters)
• A few minutes for email verification

Once your email is verified you will land on the dashboard. From there you finish identity verification, choose your package, and pay.

If you sign up with the wrong email by mistake, just create a new account with the correct one. The old one can be ignored or deleted on request.

Before we build your platform, we verify who you are. CreatixReach operates as a registered US voice provider, so knowing our customers is required - it protects you, your caller-ID reputation, and the phone network from fraud. Your dialer is built only after you are approved.

When you start verification you choose one of two paths:

• Individual - a government-issued photo ID (passport, driver license, or national ID, including Egypt National ID) plus a quick live selfie.
• Business / LLC - everything in the individual path, plus your company registration details and a copy of your formation document. For US companies that means your EIN, and where applicable your FRN and Form 499 filer information; for companies outside the US, your local Tax ID.

Both paths also ask for:

• A professional (business-domain) email, confirmed with a one-time code
• Your website
• Agreement to three separate policies - our Acceptable Use Policy, a TCPA acknowledgment, and a Do-Not-Call acknowledgment - each timestamped to your account

You can capture your ID and selfie right in the browser, or scan a QR code to finish on your phone. Review usually takes minutes to a few hours during business hours. If something is missing you get a clear reason and can resubmit with no penalty. If it is taking too long, open a support ticket and we will check it personally.

Go to /dashboard/create-server after your verification is approved.

CreatixReach is priced by agent seats. You choose how many agents you need - anywhere from 3 up to 50 - and the monthly price updates live as you move the counter. The more seats you choose, the lower the effective cost per agent.

Every package includes:

• A dedicated server that is never shared with another customer
• A block of local US phone numbers at no per-number cost
• A dialer pre-optimized for predictive dialing
• Your leads, uploaded and dialing in minutes

The exact price for your chosen agent count is shown before you pay. Need more than 50 agents, or a custom arrangement? Contact us and we will put together a plan that fits.

See the Pricing page for the live agent counter.

When you order your package you also tell us a little about how you will use it, so we can tailor your setup from day one. You provide:

• Your use case - a short description of what you will be calling about
• Target US cities - one to three cities you want to focus on
• Area codes - the local area codes you would like your numbers to come from (they must belong to the cities you picked)

We use this to build a local-presence footprint that matches your campaigns, so the people you call see a familiar local number.

CreatixReach currently serves the United States only. Your number quantity is set by your agent count and is fixed for the package - if you need to adjust it later, just open a support ticket.

After you choose your agent count, you go to the payment screen, which shows the exact amount due.

Package payments and calling-credit top-ups are made by cryptocurrency today, processed securely at checkout. Confirmations usually take a few minutes.

Prefer a different payment method? Open a support ticket (or see the Payments page) and our billing team will arrange an alternative for you personally.

Once your payment confirms, your order enters our provisioning queue - see What happens after you pay.

CreatixReach dialers are built and tested by our team - not spun up blindly by a machine. This is deliberate: a human checks that your server, your numbers, and your carrier connection all work before your account goes live.

After your payment confirms:

1. Your order enters our provisioning queue
2. We build your dedicated server
3. We load your local numbers and connect them to the network
4. We set up your agents and your four ready campaigns, then place live test calls
5. We send you your login the moment everything checks out

You will see a live status page while we work. Most accounts are ready within a few hours. When your dialer is live and tested, you receive an email with your dashboard link, your admin login, and your agent sign-in links.

Calling is pay-as-you-go, so top up calling credit from the dashboard before your team starts dialing. If anything needs your attention, the page tells you in plain language - and in many cases we are already on it before you reach out.

When your platform goes live, your activation email brings your dashboard link and your admin login - and every agent seat gets its own secure one-click sign-in link (a magic URL).

• Agent links - one per seat. An agent clicks their link, allows the microphone, and lands in the right campaign with the right phone. Nothing to type, nothing to install.
• Admin login - your scoped admin account for the dialer's admin interface, included in the activation email.

You can copy any agent's link, or reset an agent's password, any time from Dashboard > Agents (see Managing agents).

Treat magic links like passwords - anyone with the link can log in as that agent. If you think a link leaked, reset that agent's password from the portal and share the fresh link.