Acceptable Use & Compliance Policy

1. Who may use this platform

CreatixReach serves verified, legally operating businesses only. Every account must complete verification before any calling capability is activated: business registration documents, a government-issued identity document for the authorized signer, a working business website, a professional company-domain email address, and a signed acceptable-use and TCPA / Do-Not-Call attestation. If your business is not legal, not real, or not verifiable, you will not be onboarded — and if you slip through, you will not last a day.

2. Strictly prohibited

The following result in immediate action against the account. No warnings are owed for illegal traffic.

• Any illegal campaign, or any calling list without a documented lawful basis (consent or an applicable exemption).
• Caller-ID spoofing, third-party caller ID, or presenting any number not provisioned to your own account.
• Violations of the TCPA, the Telemarketing Sales Rule, or federal and state Do-Not-Call requirements.
• Fraud and impersonation of any kind — including government, bank, tech-support, grant, lottery, and debt-relief schemes.
• Harassment, threats, or repeated contact of parties who have opted out.
• Calling outside 9:00 a.m.–9:00 p.m. in the called party's local time.
• Number abuse: warehousing, parking, or rotation patterns intended to evade spam, answer-rate, or reputation controls.
• Reselling or sharing platform access without written approval.

3. We monitor everything

This platform is watched — automatically and by humans. We continuously monitor traffic patterns on every account: call volumes, durations, abandonment rates, per-number health, opt-out handling, complaint signals, and carrier traceback data. Compliance controls — caller-ID integrity, calling-hour windows, abandonment limits, daily volume caps, and Do-Not-Call suppression — are enforced by the platform itself and cannot be disabled, bypassed, or weakened by any customer. We may audit campaigns, lists, and recordings under your service agreement at any time.

4. Enforcement — immediate and final

Accounts involved in prohibited activity are suspended immediately and without prior notice. Accounts found originating illegal traffic are terminated permanently, with no refund. Evidence is preserved. We respond fully and within twenty-four (24) hours to all traceback requests from the Federal Communications Commission, law enforcement, and the Industry Traceback Group, and we maintain records sufficient to identify the originating customer of any call placed through the platform. If you intend to abuse this platform, understand clearly: we will find it, we will shut it down, and we will cooperate with the authorities pursuing you.

5. Legal entity & compliance contact

CreatixReach is a service of Creatixdial LLC, a United States company and FCC-registered voice service provider (FRN 0038552709), listed in the FCC Robocall Mitigation Database, with a certified robocall mitigation program covering customer verification, caller-ID integrity, abandoned-call limits, Do-Not-Call suppression, calling-hour enforcement, volume caps, and traceback cooperation.

Creatixdial LLC · 30 N Gould St Ste N, Sheridan, WY 82801, United States
Compliance & abuse reports: info@creatixdial.com

— The Management, Creatixdial LLC